Privacy Policy

Introduction

Welcome to Claim Your Delay („we,“ „us,“ or „our“). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, https://claimyourdelay.com/ (the „Website“), and our services to help you claim compensation for delayed or canceled flights via email.

Information We Collect

We collect personal information that you voluntarily provide to us when you fill out the form on our Website or communicate with us via email. This information may include:

 

 

• Personal Identification Information: Name, email address, phone number, and mailing address.
• Flight Information: Flight number, airline, date of travel, and other relevant details about your flight delay or cancellation.
• Additional Information: Any other information you choose to provide in your communications with us.

 

 

How We Use Your Information

We use the information we collect to:

 

1. Provide Our Services: Process your claim for compensation for delayed or canceled flights.

2. Communicate with You: Send you updates, notifications, and responses to your inquiries via email.

3. Improve Our Services: Analyze and enhance our services and the user experience on our Website.

4. Legal Compliance: Comply with applicable laws and regulations.

 

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

 

1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website and providing our services, as long as they agree to keep this information confidential.

2. Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

 

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure servers, encryption, and regular security assessments. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Website.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccuracies in your personal information.
• Deletion: Request that we delete your personal information, subject to certain legal obligations.
• Restriction: Request that we restrict the processing of your personal information.
• Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [email address].